Song of Solomon 4:7 You Are Altogether Beautiful, My Love; There Is No Flaw In You.
Welcome to Heaven Sent Bundles
Welcome to Heaven Sent Bundles LLC, a highly recognized Hair Extensions Company since 2020. With our wonderful hair company our goal is to make every generation of women feel BEAUTIFUL, and most of all to create a platform where souls can be saved. We want to let women know that that they can be SAVED and yet still SLAY !!!
Founded by Dashauna Leach, Heaven Sent Bundles LLC has earned a reputation for pampering and beautifying the community members of Rochester,NY. We are committed to providing you with high quality hair at incomparable prices as well as with the service and attention you deserve. Contact us so we can bless your soul.
Get In Touch
At Heaven Sent Bundles LLC, we’re there for all our customers . Have any concerns, or have a specific question in mind? Contact us via email and one of our lovely staff members who are here to guarantee that you are blessed with your purchase will definitely assist you.
5852040588
Returns and Refunds
We Want To Make Sure Our Customers Are Satisfied
Customer satisfaction is our goal! HEAVEN SENT BUNDLES offers a 30-Day Return guarantee.
If you are unhappy with your purchase, please feel free to contact us for return / refund / cancel / exchange.
How To Apply Return/Refund
1. If you believe you have received defective or incorrect items, please report via e-mail within 30 days upon receipt. Detailed descriptions, pictures, and/or videos in report email(s) to- heavensentbundlesllc@gmail.com are helpful in accelerating the return/refund process.
2. Our customer service team will respond to you within 1 business day.
3. If you need to return, please return the item according to our instructions and send us return proof in the form of the tracking number and a valid return receipt.
4. Once we have received the returned item(s), we will contact you and process an exchange or a refund within 1 business day.
Return
1. Kindly note that we DO NOT provide shipping labels.
2. Please return your package(s) via USPS Flat Rate shipping with a tracking number for convenience, as we are not responsible for loss of package or stolen packages. We will not issue return credit without proof of receipt and delivery. You may be responsible for covering shipping costs for return items and shipping charges must be prepaid.
Refund
1. Refund will be processed and automatically returned to your original method of payments in 3-10 working days.
2. If the return is due to the buyer's responsibilities (such as don't like/want, ordering wrong products/sizes), we may remove approx. $20 from your refund as restocking fee/handling fee.
3. The $20 fee may also be charged on orders that are refused by the customer at the time of delivery or returned due to an "un-deliverable" address.
Returnable Items
1. Items must be unworn, unwashed, uncut and unstyled (free of any stains from makeup, deodorant, or wear) and with the product's package attached.
2. The incorrect items sent to us will be discarded upon receipt. We reserve the rights to solely define, limit, refuse, and/or reject returns from customers at any time due to:
1) With an irregular or excessive return history, or involving worn, altered, laundered, damaged or missing items, etc.
2) Potential fraudulent or criminal activity.
In these situations, our team will reach out to discuss the situation and work with you to either resolve the issue or determine if we need to refuse service going forward. While we never want to reject a customer, we must ensure the safety, welfare, and comfort of all our customers across the globe.
Cancel
You can cancel/change your order before your order packed in our warehouse (2 hours upon payment).
Please feel free to contact us at heavensentbundlesllc@gmail.com for any assistance. We will do our very best to help you and reply to all messages within 1 business day. Heaven Sent Bundles LLC reserves the right(s) of final interpretation for all the policies here.